Transportation Access Shapes Health Outcomes for Older Adults in Medicaid Programs
Transportation barriers significantly affect health care access and outcomes for older adults enrolled in Medicaid. Lack of reliable transportation limits ability to attend medical appointments, access prescriptions, and maintain preventive care, leading to worse health outcomes and potentially higher costs. Medicaid managed care organizations increasingly recognize non-emergency medical transportation (NEMT) as a critical social determinant of health requiring strategic intervention. Organizations are exploring enhanced NEMT benefits, partnerships with rideshare services, and integration of transportation coordination into care management protocols.
Transportation barriers directly impact MCO quality metrics, member satisfaction scores, and medical costs when older enrollees miss appointments or delay care, requiring MCOs to develop comprehensive NEMT strategies.
Managed Care · LTSS
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